Why the notebook at the supervisor's desk stops working
Almost every plant has some way of reporting hazards: a notebook, a suggestion box, an email address or a word at the shift meeting. They all share one weakness — the reporter never learns what happened next. After a few such experiences people stop reporting, concluding that nobody reads it anyway.
The second problem is fragmentation. Some remarks reach maintenance, some reach safety, some stay in a team leader's notes. Nobody sees the whole picture, so nobody notices that three different people reported the same gate, the same ladder or the same oil leak.
The VIMS reporting module solves both with one mechanism: every report gets a number, an owner and a status visible to the reporter. Information stops being a private note and becomes part of a process that can be counted, followed up and presented at management review.


